firm is committed to ensuring that you remain a raving fan of Investment
Gold. And we know how important it is for you to get timely answers
to your questions. So we encourage you to pick up the telephone
and call our office whenever you have a question or problem.
you call our office for assistance, you'll speak with one of our
Investment Gold experts. Most questions can be answered over the
telephone. But if necessary, our staff can also access your computer
via the internet to investigate an issue or perform a task for you.
We use a software product called pcAnywhere to access your computer
(we also use pcAnywhere to install and set up Investment Gold).
Please note that our approach to using pcAnywhere works in any office
and doesn't compromise your internet security in any way. If you'd
like to learn more about how we ensure your security, please click
the utmost in flexibility, our ongoing assistance is provided on
an as-needed basis. You don't need to commit to a certain volume
of assistance or pre-purchase an assistance plan.